I started my career in local government, where I provided administrative and secretarial services for first and second tier managers.
A typical day, week and month in the office would see me being the first point of contact, acting as a buffer and screening calls before putting them through to my manager. On top of that I would schedule meetings; provide a typing service which included audio transcriptions; take minutes at departmental heads’ meetings; arrange papers for meetings; answer telephone enquiries; process invoices and many other PA tasks.
Later in my career I worked for a trade union where I first worked in an in-house legal department. Again, I provided a typing service to solicitors, scheduled their meetings and arranged travel and book hotel reservations. Other duties attached to this role included paginating court documents; writing instructions to barristers; responding to correspondence and handling complaints from members.
Whilst working for the trade union, I came to a point in my life, where I wanted a change in my career and more challenges. This led me to seeking higher education where I attained a degree and a MSc degree in Politics.
I also have experience in budget monitoring, budget planning and budget management – ensuring that there was no overspend in the annual budget and that expenses and other expenditure were accurately coded.
Other tasks included writing newsletters for occupational groups. The newsletters I wrote would contain information of campaigns that I assisted, upcoming seminars that I would project manage and the results of surveys that I conducted, for example the roles of registered nurses and nursing assistants. The preparatory work for the surveys, involved a fair amount of research and report writing which gave me the perfect skills for my virtual assistance service.