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Make Your Customer Feel Valued – 15 Feb 2018 6pm to 9pm
Make Your Customer Feel Valued
Interactive Workshop with Claire Boscq-Scott, Founder of The Busy Queen Bee, in collaboration with Rohini Rathour, takes you on a step-by-step journey of how to make your business profitable through excellent customer service and happy engaged employees.
Limited places. Book your places at HERE
Do you…
- Run a business?
- Want to have loyal customers?
- Want to have engaged employees?
- Want to increase your profit?
The answer…
If you say yes to any of those questions, this is the perfect workshop for you.
Hidden Disabilities (dyslexia, dyspraxia, autism and ADHD) – a Practical Seminar – 21 September 2017
Jenna Ide and Meredith Hurst will be speaking along with a barrister, Peter Oldham QC. Cost is just £25 plus VAT.
The seminar is aimed at senior HR managers and directors.
My colleague, Jenna Ide represented the dyslexic employee, Ms Kumulchew, in her successful case against Starbucks, which you may have seen in the BBC news last year (http://www.bbc.co.uk/news/uk-35521061).
The details for this seminar can be found at the following link: http://www.thomasmansfield.com/blog/posts/hidden-disabilities-a-practical-seminar-on-21-september-2017
Please feel free to read Jenna Ide’s article on “Hidden Disabilities” which was recently published in the Employment Solicitor Magazine (http://www.employmentsolicitor.com/hidden-disabilities-employers-need-know/), which may help to give you a flavour of why it is important for employers to take special care when it comes to dealing with employees with “hidden disabilities”.
If you would like to book any places at the seminar, please feel free to drop me, Susi Gillespie an email or let me know if you have any questions.
